Our sales policy no longer includes consumer transactions. For warranty support please visit the warranty link at the bottom of the page.
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Warranty claim
Please fill in the form to submit the warranty claim.
Personal details
Name
(Required)
Firstname
Lastname
Email
(Required)
About my order
Date of Purchase
(Required)
DD slash MM slash YYYY
Order number
(Required)
IBAN (International Bank Account Number)
(Required)
Choose your bag/backpack model
(Required)
Bizz Backpack
Bobby Backpack Trolley
Bobby Bizz
Bobby Bizz 2.0
Bobby Compact
Bobby Duffle
Bobby Explore
Bobby Hero Small
Bobby Hero Spring
Bobby Hero Medium
Bobby Hero XL
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Boxy Sling
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Flex Foldable Trolley
Urban Bumbag
Urban Cutproof
Urban Lite
Bobby Compression Travel Cube
Internal Dividers
Mobile Office
Packing Cube
Passport holder
Tech Pouch
Protective Mask Set
Umbrella
Description of the defect
Defect area
Description of the Defect
(Required)
Front Photo of the Bag/Backpack
(Required)
Accepted file types: jpg, gif, png, pdf, Max. file size: 16 MB.
Back Photo of the Bag/Backpack
(Required)
Accepted file types: jpg, gif, png, pdf, Max. file size: 16 MB.
Distant Defect Photo
(Required)
Accepted file types: jpg, gif, png, pdf, Max. file size: 16 MB.
Close-Up Defect photo
(Required)
Accepted file types: jpg, gif, png, pdf, Max. file size: 16 MB.
I understand and agree that my personal data will be collected and processed in accordance with the privacy policy
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