Returns
Submit your return by logging into your account and selecting the order you want to return. Click on Return.
Once done you will receive an email with return instructions.
We offer free returns to most European countries. Free returns are available for the countries below:
| Austria | Germany | Portugal |
| Belgium | Hungary | Slovakia |
| Czech Republic | Latvia | Slovenia |
| Denmark | Lithuania | Spain |
| Estonia | Luxembourg | Sweden |
| Finland | Netherlands | |
| France | Poland |
Country not listed when creating a return label?
If you country is not in the list of free returns, please follow the steps below:
| 1. Print the following form and fill it out: Return Form |
| 2. Prepare the product and put it back in the original packaging |
| 3. Include the Return Form in the box |
| 4. Seal the box and attach the Return Label |
| 5. Ship to the address below: |
FOX Global (P/A XD Design: K00236)
Nobelsingel 15
2652 XA Berkel en Rodenrijs
The Netherlands
Return within 30 days
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. Please bear in mind that the following applies to product returns:
- Product must be unused and in the same condition as received.
- Product must be in the original packaging with all tags attached
Do you have any questions?
Need help? Reach out to us at support@xd-design.com.